We firmly believe that shopping online should be a enjoyable and fuss-free experience. That's why, at The General Shop, we'd put together a user-friendly interface and a simple-to-use purchasing system to allow you to spend more time thinking about what you'd love to buy rather than how to buy them.

The moment you'd chosen the goods of your heart's delight, we will promptly process your order and everything works like clockwork here at The General Shop. From the receipt of order to the packing of orders, the backroom processes are taken very seriously. For the customer's ease of mind, we ensure that all our goods are well packed prior to shipping and upon QA passes, the items are then shipped off.

In the unlikely event that you are unhappy with your purchase or damaged goods are delivered, please contact us within 7 days on recieving of your item, we will be glad to offer you full refund of your purchase. Do note that there will be a shipping and handling charge for the return of items. For the return of items and damaged goods, please contact us at customerservice@thegeneralshop.com.

We hope that you would find things that would delight you at the General Shop today. Oh, did we forget to mention, that in the event if you cannot find something you love on our website and would love for us to procure for you, please drop us a mail at enquiry@thegeneralshop.com and we will move mountains to locate the item of your desire. Try us!

Have a great time at The General Shop :)